
Sarajevo, (Fena) – The working group tasked with drafting the Consumer Protection Act for the Federation of Bosnia and Herzegovina has concluded its final meeting, during which the working text of the law was finalized, according to an announcement from the Government of FBiH.
The group, which includes representatives from employers, consumers, inspection and tax authorities, the academic community, and various ministries, provided their last proposals to ensure the law is as effective and beneficial as possible.
“This is a contemporary and practical law aimed at enhancing consumer protection, simplifying the exercise of consumer rights, and expediting dispute resolution while curbing unfair trading practices,” stated Amir Hasičević, the Minister of Trade of FBiH.
Minister Hasičević emphasized that the law establishes clear contract terms, prevents the concealment of additional charges, and introduces new mechanisms, such as the removal of hazardous products from the market.
Furthermore, the new legislation allows consumers to reconsider their purchases, granting them the right to return a product without justification within 14 days, consistent with practices already in place in European Union countries.
The Ministry of Trade highlighted that the Consumer Protection Act for the Federation of BiH aligns with all ten European Union directives concerning consumer rights.
This alignment facilitates access to a broader market under standardized consumer protection rules. Notably, this marks the first time the Federation of BiH will implement a dedicated consumer protection law.
Enhancing consumer protection in line with European Union regulations is a crucial requirement for Bosnia and Herzegovina as it progresses on its path towards European integration. (21.03.)













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