Bruges’ De Lijn Receives Pluim Award for Disability Support Despite 25% Reduction in Bus Stops

Bruges (Eurotoday): De Lijn, awarded the Pluim for accessibility efforts, faced criticism for cutting 25% of bus stops in West Flanders. Chair Lieve Dossche praised its new flex transport system, aiding those with disabilities.

De Lijn, the public transportation company in Flanders, has won the Pluim Award for helping people with disabilities. This surprised many because the company has been criticized for its new bus plan in West Flanders, which canceled about 25% of bus stops. Many residents are worried about this change, especially those who rely on public transport, as it makes it harder for them to travel.

Is De Lin’s flex transport system a solution for disabled passengers?

Despite the criticism, De Lijn received recognition for its new flex transport system, which aims to help people affected by the canceled bus stops. The flex buses allow passengers to book rides to specific locations, making it easier for those in areas with limited bus service, especially people with disabilities. By awarding De Lijn the Pluim, the jury acknowledged the company’s efforts to improve accessibility and inclusivity while balancing the need for modernization.

Lieve Dossche, chair of the Municipal Council for Persons with a Disability, praised De Lijn’s new flexible bus service, which allows people to request buses at their chosen stops. She explained that getting to bus stops can be tough for many, especially those with disabilities, and this service makes it easier to travel. While the Pluim Award is a great encouragement, Dossche mentioned that there are still areas to improve, like making it easier to book rides since not everyone uses the app and phone booking isn’t available all the time.